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Our Salesforce Expertise is Here to Help You and Your Teams!

Tailored Salesforce marketing and CRM Services: Small Team, Big Results. Whether Full Support or Integrated with Your Team, We Handle Projects of Any Scale.

Tailored expertise.
A small and dedicated team, keen to understand your problems.
Knowledge sharing.
No question unanswered, no concept misunderstood.
effective solutions.
Proposing the right solutions for your budget and goals.
Enjoyable experience.
No need to make work harder than it is!
About Us:
ACR Digital is a boutique consulting agency, established on March 11, 2024. Our specialization lies in crafting bespoke solutions within the digital marketing and Customer Relationship Management (CRM) technology sectors. With a primary focus on the Salesforce cloud ecosystem, specifically CRM and Marketing domains, our expertise spans Salesforce Data Cloud, Marketing Cloud, Intelligence, Personalization, and Loyalty Cloud. Collaborating directly with our clients, we meticulously design and implement solutions within these platforms, aiming not only for effectiveness but also to empower our clients for sustained success! Across all the work we do, we aim to maintain our 4 key principles: Expertise, Education, Efficacy, and Enjoyment.
Alex Reed
Founded ACR Digital after 10 years in the Digital CRM & Marketing industry, working with national brands across all sectors.
Not sure what to ask? Here are some thought starters to begin your journey.
• Can you help us leverage Salesforce Data Cloud to optimize our customer data management and segmentation?

• How would you use Salesforce Marketing Cloud to automate and personalize our email marketing campaigns?

• Could you assist us in implementing predictive analytics and machine learning within Salesforce Intelligence to enhance our marketing strategies?

• Have you successfully implemented Salesforce Personalization to deliver targeted customer experiences across multiple channels, and can you guide us through this process?

• What steps would you take to ensure a seamless migration and integration of our CRM data into Salesforce CRM?

• What training and adoption strategies do you recommend to maximize ROI from Salesforce implementations in CRM and Marketing?

How can we help you?

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What Services Can we Support
At ACR Digital we specialize in the Salesforce Marketing and CRM clouds and services. We offer tailored support to help you navigate these platforms effectively, empowering you to drive growth and achieve your business objectives.
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Salesforce Data Cloud

Centralize and harmonize your user data to build and activate audiences, deliver dynamic personalization, and optimize performance.

Salesforce Data Cloud

Data Strategy and Planning:
Data Auditing • Data Integration Strategy
Data Management:
Data Cleansing • Unified Profiles • Identity Resolution
Campaign Management:
Segment Creation • Calculated Insights • Data Actions
And Much More

Salesforce Marketing Cloud

Manage and activate your users across multiple digital marketing channels.

Salesforce Marketing Cloud

System Architecture:
Implementation • Data architecture • Automation creation
System Integration:
API connections • Cloud service integration
Campaign Management:
Journey Dev • Content Dev • Audience Dev  
And Much More

Marketing Cloud Intelligence

Aggregate and analyze data to provide a comprehensive view of marketing performance and customer behavior.

Marketing Cloud Intelligence

System Implementation:
Planning & Strategy • Data Connections • Training & Enablement
Data Architecture:
Requirements • Data Modeling • Governance • Storage Management • ETL
Dashboard Creation:
Requirements building • Data Modeling • Development & Testing • Training
And Much More

Marketing Cloud Personalization

Customize customer experiences by delivering tailored content and reco. based on individual behaviors and preferences.

Marketing Cloud Personalization

System implementation:
Planning & Strategy • Data Connections • Setup and Configuration
Customer Targeting:
Data Collection • Segment Creation • Campaign Execution • Optimization
Personalized Content:
Content implementation • Personalization rules • Delivery & integration • Optimization
And Much More
Leveraging our expertise, we can help seamlessly integrate your data warehouse platforms into your Salesforce Marketing CRM environments.

Amazon S3

Data Warehouse

Microsoft Azure

Data Warehouse

Snowflake

Data Warehouse

Google BigQuery

Data Warehouse
Ready to work with you!
With experience in most industry leading dev-op platforms, our team can quickly integrate into your current stacks and processes.

Atlassian Tools

Jira, Confluence, Bitbucket

Wrike

Project Management Tool

Monday

Project Management Tool

Git Manager

Git Hub

Postman

API development

Docker

Virtual Container

Litmus

Device render testing

Figma

Design platform

Adobe XD

Design platform

And Many More

Our Service Methodology
No two projects are the same. That's why our methodology is designed to ensure optimal results for your business, every time.
How We Work:
1. Onboard:
The first step in any project is understanding it. In our onboarding phase, we focus on understanding your strategic and business goals, using written briefs or strategy meetings. If necessary, we then enter the discovery phase, where ACR Digital conducts external discovery with your teams and stakeholders and internal discovery of your tech stacks. By the end of project onboarding, we provide an initial scope of work outlining the project timeline and required hours for completion.
2. Solution:
Once we understand the goal of the Project, KPIs, constraints, and operation space, we are able to begin the solution design. In this phase, ACR Digital plans, documents, reviews, and refines the proposed solution(s) for your project. These documents then serve as the technical blueprints for the eventual implementation outlining the: data requirements, system architecture, technology stack, implementation plan, and deployment plan.
3. Execution:
After the solution design is approved, project execution begins. ACR Digital converts the solution documents into individual build components within our project management platform, where progress is logged. These tasks are completed according to the plan and tested for quality assurance. This structured approach ensures that every component is built accurately, tracked meticulously, and validated thoroughly, providing our clients with a reliable, high-quality solution that meets their needs.
4. Reporting:
The final project phase consists of reporting on the effectiveness of the solution against the identified KPIs within the initial scope of work. This analysis includes a detailed comparison of pre- and post-implementation metrics, highlighting tangible improvements. By providing clear, data-driven insights, we help clients understand the value delivered by the project, validate their investment, and identify opportunities for further optimization. This phase ensures transparency, accountability, and equips our clients with the knowledge to make informed decisions for future initiatives.
We at ACR Digital want our clients to experience the difference that our work can make. Our goal is to build confidence from the start with a tailored approach and a commitment to understanding your unique needs. By providing meticulous communication and comprehensive training, we aim to equip our clients with the necessary tools and knowledge for not only reaching their goals, but continuously optimizing them.
Salesforce Partner
As a Salesforce certified Partner, we have access to a large pool of resources and support to ensure your projects success.
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Certified Experts
Ensuring your success through certifications, we validate our team's industry expertise and commitment to excellence.
Pricing
At ACR Digital, we use a blended agency rate for our billing. This method suits our size and enhances efficiency in both billing and scoping. Our blended rate is flexible, adjusting based on your project's scope and the chosen billing structure.
For most projects, rates fall within the range below:
$80 - $130
CAD
The blended rate can vary depending on the scope of the project, as well as the billing structure.
Flexible Billing Options
Understanding that every business has unique needs, we provide flexible billing options to fit yours. Whether it’s a brief discussion or an entire project scope, we’re here to support you with different options.
Hour-By-Hour
Hours billed on an hourly basis as in the case of consulting or education sessions.
Estimate Billing
Billable hours calculated solely based on the estimated hours provided during project scoping.
Actuals Billing
Billable hours calculated solely by actual hours logged on project tasks.
Mixed Billing
Billable hours calculated by actual hours logged, constrained to a percentage of the original SOW task estimate.
Unit 1324, 50 Power St. Toronto, ON. M5A0V3
Tel: 416-484-9122
Email: sales.team@acrdigital.ca
Tailored Salesforce marketing and CRM Services: Small Team, Big Results. Whether Full Support or Integrated with Your Team, We Handle Projects of Any Scale.